Welcome to parking with Parkable!  

NZ’s original park sharing app

Proudly NZ owned. Parkable facilitates sharing, making more resources available to communities and putting money back into local pockets.

Overview,  'How to' videos, and FAQs

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Welcome to parking with Parkable!  

Below are some simple 'How to' videos and FAQs so you can make the most of using Parkable

Proudly NZ owned. Parkable facilitates sharing, making more resources available to communities and putting money back into local pockets.

NZ’s original park sharing app

1. Open the Parkable app and tap on the pink pin

2. Tap 'Future booking'

3. In the calendar, tap on the days this week when you would like to park

4. If the day turns green, you have a successful booking. If the day turns orange, you've been placed on the waitlist and will be notified if a park becomes available

Request parking for this week

Cancel or de-prioritise a parking request

1. Open the Parkable app and tap on the pink pin

2. Tap ‘Future booking'

3. Tap on the request you want to cancel or de-prioritise, and select either 'Remove request' or 'De-prioritise this request' in the menu 

Cancel a booking

1. Open the Parkable app and tap on the pink pin

2. Tap ‘Future booking'

3. Tap on the booking you would like to cancel

4. The 'Confirmed booking' screen will appear. Scroll down and tap 'Cancel booking', then 'Confirm'

5. Your booking will disappear from the calendar

Request parking for upcoming weeks

1. Open the Parkable app and tap on the pink pin 

2. Tap 'Future booking'

3. In the calendar, tap on the days in upcoming weeks when you would like to park. When the day turns blue, your request has been submitted

4. To request parking further into the future, tap 'More weeks' and continue selecting days!

Prioritise a parking request

Prioritised requests are more likely to become successful bookings. You get one priority request per week. To use it...

1. Open the Parkable app and tap on the pink pin

2. Tap ‘Future booking'

3. Request a park in an upcoming week

4. When the request turns blue, tap on the day again and select 'Prioritise this request' in the menu

5. A red badge means the request has been prioritised!

With ‘future booking’, you can request parking on any day in the future. Each Friday at midday, Parkable’s allocation algorithm fairly distributes the available car parks for the following week, based on who has requested parking.

How future booking works

  • Request your parking: You can request a park for any days in the future using the booking calendar in the Parkable app. You will find the calendar under the ‘future booking’ button within your organisation’s pink building pin. 

  • Prioritise certain days: If you really want to park on a certain day, you can make your parking request a ‘priority’. This increases your chance of a successful booking. By default, everyone gets one priority request each week, but this may vary depending on your organisation. 

  • Weekly allocation: Each Friday at midday, requests for the following week are run through Parkable’s allocation algorithm, which fairly determines who has parking on which days for the week ahead. 

  • Parking confirmation: Once parks for next week are distributed, you will be informed via email and notification. The app will tell you on which days you have a booking, and on which days you have been waitlisted for the week ahead. 

  • Manage bookings: You can still easily request a park on the day and cancel bookings, so you aren’t locked into your parking for the week. 

Check your requests and bookings

1. Open the app and tap the menu icon in the top left-hand corner

2. Tap 'My bookings and requests'

3. Here you can see all of your confirmed bookings, this week's waitlisted requests, and requests for upcoming weeks that have not yet been allocated

4. If you click into a confirmed booking, you'll find your parking details including your assigned bay number

FAQs

Can I increase my chances of successful parking requests?

What if I need to park onsite, but the parking allocation for the week has already happened?

Once I have a confirmed booking, what do I need to do?

  • Request parking: You can request a park for any day in the future using the app.

  • Prioritise: If you really want to park on a certain day, make your parking request a ‘priority’. This increases your chance of a successful booking. 

  • Weekly allocation: Each Friday at midday, requests for the following week are run through Parkable’s allocation algorithm, which fairly determines who has parking on which days for the week ahead. 

  • Confirmation: You'll be notified when parks for next week are distributed. The app will tell you on which days you have a booking or have been waitlisted. 

  • Manage bookings: You can still request a park on the day and cancel bookings, so you aren’t locked into your parking for the week. 

 

Future booking with fairer sharing

1. Open the Parkable app and tap on the pink pin

2. When you arrive at the car park, tap 'Start parking' to begin your session

3. Tap 'Stop parking' when you leave!

Park today (without a booking)

How to...

Reserve a park 30 mins in advance

1. Open the Parkable app and tap on the pink pin 

2. Tap 'Reserve bay' and then confirm!

3. Your parking session will automatically start after 30 mins, so remember to cancel your booking if you change your mind

4. Tap 'Stop parking' when you leave the car park

Another vehicle parked in your reserved space, or some other problem on arrival?

1. Open the Parkable app and tap the banner 'You have an active session' at the top of the screen

2. Tap 'I have a problem' and follow the prompts!

3. If another park is available, you will be redirected to a new space. The problem will also be reported to admin

Report a problem

End your parking session

1. Open the app and tap the message at the top of the screen that says 'You have an active session'

2. Tap the red 'Stop parking' button, then confirm

3. All done! Check your email inbox for a parking receipt

You don't have to do anything! When the car park opens on the morning of your booking, an active parking session will automatically begin. Just drive in and park in your assigned bay.

If you have a confirmed booking but no longer need to park for the day, remember to cancel your booking so that someone else can use your spot!

Yes, you can. Parkable’s allocation algorithm takes into account your parking behaviour, and rewards positive behaviour with a higher likelihood of successful parking requests. 

Positive behaviour includes: 1. Showing up at the car park when you have a booking, and 2. Cancelling the bookings you no longer require.

You will also reduce your chance of successful parking requests with negative behaviour, which includes: 1. Parking in someone else’s reserved car park, and 2. Not showing up when you have a booking.

This helps to ensure that bookings are effectively used!

Even after the weekly allocation has occurred, you can still request parking for any day of the week. 

To park today, simply open your organisation’s pin in the Parkable app. If the ‘Start parking’ button is green, you can immediately begin a session. If the button is grey, there is no parking available, but you can check again later in the day; someone may cancel their booking or leave the car park. 

To request parking on another day in the coming week, open the booking calendar in the Parkable app and tap on the day when you would like to park. If parking is available, your request will automatically be confirmed as a successful booking. If parking is not available, you will immediately be added to the waitlist and notified if parking becomes available for you.