Welcome to future booking!
NZ’s original park sharing app
Proudly NZ owned. Parkable facilitates sharing, making more resources available to communities and putting money back into local pockets.
Here are 'How to' videos and FAQs for the admin panel
Need help?
Email: support@parkable.com
Welcome to future booking on the admin panel!
Below are some simple 'How to' videos and FAQs so you can make the most of future booking
Proudly NZ owned. Parkable facilitates sharing, making more resources available to communities and putting money back into local pockets.
NZ’s original park sharing app
1. Click 'Future booking'
2. Select the correct date in the future
3. Choose the person whose request you would like to prioritise, and click the three grey dots
4. Click 'Prioritise request' and confirm. A blue tick will appear in their request!
5. To de-prioritise, again click the three grey dots. Click 'De-prioritise request' and confirm. The blue tick will disappear
Prioritise or de-prioritise someone's request
Cancel a confirmed booking
1. Click 'Future booking'
2. Select the relevant car park and date
3. In the list of bookings, locate the booking you would like to cancel
4. Click the three grey dots and select 'Cancel booking'
5. Automatically, this park will be assigned to the person at the top of the waitlist. However, you can override this by selecting a different person in the drop-down menu
6. Click 'Confirm'
Give a member automatic priority
Want to make sure that certain people always get a confirmed booking? Give them automatic 'priority' for every request.
1. Click 'Members'
2. Locate the person you would like to give automatic priority to
3. Click the three grey dots by their name
4. Select 'Enable automatic priority'. A blue tick will appear by this person's name
Reorder the waitlist
Once allocation for the upcoming week has occurred, those without a confirmed booking are put on a waitlist. If a park becomes available, the person at the top of the waitlist gets a confirmed booking.
You can push someone to the top of the parking waitlist, or move someone to a lower position.
1. Click 'Future booking'
2. Select the relevant car park and date
3. Simply drag and drop the requests, moving them further up or down the waitlist!
Cancel a parking request
1. Click 'Future booking'
2. Select the relevant car park and date
3. Locate the request you would like to cancel
4. Click the three grey dots. Select 'Cancel request', then 'Confirm'
FAQs
How do prioritised requests work in allocation?
Does someone benefit from making parking requests weeks or months in advance?
What if there are more prioritised requests for a certain day than there are parking spaces?
1. Click 'Future booking'
2. Select the car park and date that you want to view
3. You can see:
- Confirmed bookings
- Waitlisted requests
- Requests which have not yet gone through allocation
- Which requests have been prioritised
View future bookings and requests
How to...
Request a booking on someone's behalf
1. Click 'Future booking'
2. Select the green 'Add request' button
3. Choose the relevant car park and date, and select the person you are requesting for by typing their name in the search field
4. Click 'Add'!
This creates a request for someone, but does not guarantee that they will get a confirmed booking at allocation.
By default, each person receives one priority request per week. However, you can remove priority requests, or increase the number of priority requests
1. Click 'Future booking'
2. Select 'Settings' in the left-hand menu
3. Choose the relevant car park or campus
4. Select the number of priority requests available to members each week
5. Click 'Save changes'
Change settings: Number of priority requests
Change settings: Time of parking allocation
By default, bookings for the following week are allocated each Friday at midday. However, you can change the allocation time.
1. Click 'Future booking'
2. Select 'Settings' in the left-hand menu
3. Choose the day of the week and time that you would like allocation to occur
4. Click 'Save changes'
Note that this allocation time applies to all car parks under your organisation.
In this case, not everyone with a prioritised request will get a confirmed booking. Also, no one with a regular (un-prioritised) request will get a confirmed booking.
Example: You have 6 prioritised requests, 2 regular requests, and 3 parking spots. Each of the 6 people with a prioritised request has a 50% chance of securing a confirmed booking. The 2 people with regular requests have 0% change of a confirmed booking, because those with a priority request will always be prioritised in the allocation.
This is why we do not recommend giving your members more than 1 or 2 priority bookings per week - the more priority requests there are, the less value they have!
Parking requests which have been 'prioritised' are always given preference in allocation, compared to requests which have not been 'prioritised'.
Example: If you have 2 prioritised requests, 5 regular requests, and 3 parking spots, the 2 prioritised requests will always become confirmed bookings. Since there is 1 parking spot left over, the 5 people with regular requests each have a 20% chance of a confirmed booking.
They do not. No matter how far in advance a park is requested, every request (and every prioritised request) is worth the same amount at the time of allocation.
How does someone's parking behaviour affect their chance of getting a confirmed booking?
Everyone starts out with an equal chance of having their requests turned into confirmed bookings. However, over time Parkable's allocation algorithm takes into account parking behaviour, rewarding 'good' behaviour and punishing 'bad' behaviour. If someone performs 'good' behaviour, the algorithm increases their chances of getting confirmed bookings. Likewise, if someone behaves 'badly', it reduces their chances of confirmed bookings.
Good behaviours include cancelling bookings that are no longer needed, so that someone else can park instead.
Bad behaviours include infringement (parking in someone else's booked park).